Legal
Terms & Conditions
Last updated
The rules for washing with us, the VIP Wash Club, gift cards, our text programs and this website — in plain English, with the VIP agreement quoted in full.
On this page
1.About these terms
These terms apply when you visit a Prestige Car Wash & Gas location, use this website or the customer portal, join the VIP Wash Club, buy a gift card or sign up for our text and email programs. By using them, you agree to these terms and to our Privacy Policy.
Some offers and purchases come with their own terms, shown at checkout or with the offer. Where those terms differ, they apply to that offer or purchase.
2.VIP Wash Club Terms & Conditions
Every VIP Wash Club membership is subject to the following agreement:
Agreement Terms and Conditions
- I understand that Prestige Car Wash will charge my credit card at the time VIP Wash Club purchase and then monthly for the duration of my membership. Credit cards declined for any reason will result in membership termination.
- VIP Wash Club pass is valid FOR ONE VEHICLE, not for multiple vehicles
- VIP Wash Club plans are month to month, there is no commitment or cancellation fees.
- Membership can be cancelled at any time 5 days prior to your billing date on our website, PrestigeWash.com MANAGE MY PLAN tab. There are no cancellation fees. No Credits and/or refunds will be given for partial months.
- Prestige Car Wash reserves the right to close or shorten hours of operations due to business needs or inclement weather conditions without notice.
- Prestige Car Wash reserves the right to cancel or modify this program or any membership at any time. Membership monthly pricing is subject to change within 30 days’ notice on site.
- VIP Wash Club membership tag may not be tampered with or used/transferred to a different vehicle. Any unreported transfer will terminate membership and may result in additional charges.
- All VIP Wash Club plans are limited to ONE wash per day.
- A temporary authorization hold may apply to your credit card. This is not a charge and will typically be released in 2-3 days.
- New memberships may require up to 24 hours to become active and available for use at any Prestige Car Wash location. Access to the online portal may be unavailable during this period.
Every VIP Wash Member is conveniently billed on the same day of the month, depending on your signup date. The automatic renewal is billed to the credit or debit card that was used to purchase the plan. Example: Sign up date 7/7, you will not be charged until 8/7.
On this website, the “Manage my plan” tab is the Manage my membership link at the top of every page, which opens the customer portal (opens in a new tab). You can also cancel by emailing info@prestigewash.com.
Also good to know
- VIP Memberships are for personal use only; limited to one wash a day. No commercial vehicles.
- VIP Memberships are accepted at participating Prestige Car Wash locations. Please note that Express locations do not accept VIP Memberships and are pay-per-use only.
- All VIP plans require a one-time smart RFID tag fee of $2.88, charged once per vehicle at sign-up (credit card only). If your VIP RFID Smart Tag is lost or damaged, a replacement costs $2.88.
- Anyone who joined prior to May 13th, 2025 will be billed on the 1st of every month.
- Prices are subject to change. Prices may vary at certain locations.
3.Free trial
Free Trial
Free trial offers are available only to new customers or customers who have not had an active Prestige Car Wash VIP membership within the previous 6 months. Customers who have had an active membership within the previous 6 months are not eligible and may be charged the regular monthly price of the selected plan.
The current VIP Wash Club offer is a 30-day free trial; the one-time smart tag fee of $2.88 still applies. When the trial ends, your membership renews monthly at the regular price of the plan you chose unless you cancel as described above.
4.Visiting our locations
- Please follow posted instructions and the directions of our team at the entrance, in the tunnel and at the vacuums.
- Some vehicles, accessories and aftermarket parts aren’t suited to an automatic wash. If you’re unsure, ask a team member before you enter.
- We reserve the right to close due to inclement weather. If it is raining or snowing, we may close depending on the severity of the conditions. During the winter months, we may also need to close periodically to clear snow and maintain safe operating conditions.
Our satisfaction guarantee
Not happy with the shine? We’ll gladly rewash your vehicle — just see one of our friendly staff members before you leave the location.
If something goes wrong
If you believe your vehicle was damaged during a wash, please tell a team member before you leave the site and email info@prestigewash.com with your name, phone number, license plate and the location, date and time of your visit. Each report is reviewed individually.
5.Gift cards
Gift card terms
Valid only for our car wash. Not valid for gasoline, the purchase of any VIP membership or the purchase of any product.
- Treat gift cards like cash — we may not be able to replace a lost or stolen card.
- Gift cards cannot be redeemed for cash, except where required by law.
6.Promotions and free wash offers
Promotions — including free wash codes sent by text — are subject to the terms stated with each offer, have no cash value, may be limited to one per person or vehicle, and may change or end at any time. We may decline or cancel offers obtained through fraud or in violation of these terms.
7.Text messages and email
When you sign up for our text programs, you agree to the following:
By checking this box, you consent to receive account notifications and customer care SMS messages from Prestige Car Wash & Gas. Message frequency may vary. Data rates may apply. Reply HELP for help. Reply STOP to opt out.
I agree to receive ongoing text message alerts regarding promotions and value-added incentives. Consent is not required for purchase. Message frequency varies. Reply STOP to cancel. Reply HELP for help. Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages. Marketing emails include an unsubscribe link. How we handle your phone number and consent is described in our Privacy Policy.
8.Online accounts and the customer portal
Please give us accurate information and keep your portal login private — you are responsible for activity on your account. We may suspend or close accounts used in violation of these terms. New memberships may take up to 24 hours to appear in the portal.
9.Using this website
Information on this website — including prices, hours, services and locations — is provided for general information and may change without notice. Prices may vary at certain locations.
Please don’t misuse the website, for example by interfering with how it works or collecting content from it by automated means. The Prestige name, logos and slogans, and the content of this website, belong to Prestige or its licensors; other product names and marks (such as Armor All®, Rain‑X®, Zep® and Blue Coral®) belong to their owners. Links to other websites are provided for convenience, and we are not responsible for their content.
10.Disclaimers and limitation of liability
To the fullest extent permitted by law, this website is provided “as is,” and Prestige is not liable for indirect, incidental or consequential damages arising from your use of the website or our services. Nothing in these terms limits any rights you have under applicable consumer protection laws.
11.Governing law
These terms are governed by the laws of the Commonwealth of Massachusetts.
12.Changes and contact
We may update these terms from time to time; the “Last updated” date above shows when they last changed. VIP membership pricing changes are announced as described in the VIP Wash Club Terms & Conditions.
- Phone
- 781-562-1622 · Monday – Friday, 9AM – 4PM
- Prestige Car Wash & Gas, 500 Turnpike St., Canton, MA 02021